TERMS AND CONDITIONS

The garments are made based on a pre-order service. This is done to avoid over-production while maintaining a small exclusive range with a limited quantity threshold to keep the garments exclusive to the wearer’s wardrobe.

Once the payment is sent using a PayPal service, allow 3-5 working days for the order to be made. 

You will receive an email with the tracking number to locate your package.

International rates for post will vary depending on the location and the urgency you require. 

Chantelle Lucyl uses First Class Royal Mail service to complete domestic and international orders unless a request is made otherwise.

Due to the Covid-19 pandemic there may be slight delays on delivery.

Chantelle Lucyl is not responsible for lost or damage packages in transit.

Chantelle Lucyl is not responsible for any customs fees, duties, taxes, or tariffs added upon delivery.

All orders are made specifically to the client’s request therefor no refunds or returns are accepted at this time. 

STOCKISTS

Current stockists with selected pieces:

www.aunestore.com

Lisbon, Portugal 

iamthatshop.com

Portland, USA